Gnocchi Support
Quick help
- A daily prank is missing: Open Gnocchi while online. Check that the subscription is active and that at least one selected photo remains available. The widget keeps the latest successful prank if a new one cannot be delivered.
- The widget is blank or stale: Open the app, then add the widget again from the Home Screen widget gallery. Allow network access and leave Background App Refresh enabled.
- Restore a purchase: In Gnocchi, open Settings and choose Restore purchases. Purchases must use the same Apple Account.
- Manage or cancel: Open iOS Settings, select your Apple Account, then Subscriptions. Deleting Gnocchi does not cancel a subscription.
- Delete photos and service data: In Gnocchi, open Settings and use Delete all my photos & data before deleting the app.
Contacting support
Email shubhamapadia@gmail.com for help with Gnocchi.
When reporting a problem, include the app version, iOS version, device model, what you expected, what happened, and the approximate time of the issue. Do not send personal photos, App Store receipts, bearer tokens, or other secrets.